Miracle Remote LLC
FOR IMMEDIATE RELEASE:
Is It A TV Remote Or A
If Santa brings a new TV
down your chimney this holiday season, you'd better hope he leaves
behind a couple of expert elves to help you use your new toy. Unless
of course, you happen to be in the very small minority of consumers
who completely understand the "codes, aspect ratios, guides, inputs
and cyclone sounds" - which are just some of the features on today's
TV's and remote control devices.
If you are scratching
your head and wondering, when did watching television become rocket
science, you're not alone. Kenneth Gassman, Customer Service
Director for Miracle Remotes, LLC says, "There are countless
functions on TV's and remote controls made in the past several years
that no one understands or even wants. For instance, on some new LCD
TV's there is a button on the remote that allows you to flip your
picture upside down. Are there that many people who watch TV while
standing on their head that we need this feature?"
Fast forward to the
future, you finally learn how to use most of the
important features on your remote and then it gets lost, broken or
the dog eats it. Now you have a new
problem, finding a replacement remote. Gassman knows first hand the
frustrations created by all of this technology madness. His company,
Miracle Remotes LLC, handles endless calls from puzzled,
irritated consumers in search of the same miracle - a replacement
remote that works like the original did - without
requiring a degree from M.I.T. to program and use it.
"Retail stores can't
carry original remotes since there are thousands of
models plus the originals are expensive. For lack of a
better option consumers usually purchase universal remotes when they
need replacements. Unfortunately, they end up frustrated after realizing universals are very confusing to program, and
don't provide all the features required," Gassman explains. "Only basic functions are found on the front of the TV panel.
Without the original remote you can't
activate features like channel auto programming or access your DVD
or game inputs on many sets. Other functions like changing the
picture size on newer TV's, are also impossible to work with universal
remotes. Then there's the issue of programming codes and instruction manuals almost as
long as a novel. Some universals literally need to be connected to the
Internet to be programmed. Technology that was supposed to
make our lives easier leaves many consumers totally bewildered."
To try to simplify
and address the need for easy to use full function replacement
remotes, Miracle Remotes LLC has introduced The Miracle Remote
Series. All the customer has to do is put in batteries, no
programming, no codes, The Miracle Remote just works! Each remote is
designed to work just one specific TV brand. Plus, The Miracle
Remote operates just like the original and can operate all the key features on TV's made from 1988 to
the present. The remotes also include
improvements for ease of use, such as frequently used buttons being
larger and placed at the top of the unit. With eight different
models offered, there is a Miracle Remote available to control most
major brand TV's.
So the next time you are
longing for simple technology that doesn't require standing on your
head, go to
www.MiracleRemote.com and check out the Miracle Remote. As
Kenneth Gassman likes to say, "When it's easy to use, it's a
Miracle Remote is not a Universal Remote:
How The Miracle Remote Came About:
Here's What Consumers Are Saying About The
Pictures Of The Miracle Remote:
Remote Control Background
Universal remote controls sold as aftermarket accessories are a
growing business: U.S. shipments increased to 33.2 million units in
2003 from 30.7 million in 2002, according to the Consumer Electronics
Association. NOTE: This number does not include original equipment
Five Decades of Channel Surfing: History of the TV Remote Control
Channel surfing was born five decades ago. The first TV remote
control, called "Lazy Bones," was developed in 1950 by Zenith
Electronics Corporation (then known as Zenith Radio Corporation).
Lazy Bones used a cable that ran from the TV set to the viewer. A
motor in the TV set operated the tuner through the remote control.
By pushing buttons on the remote control, viewers rotated the tuner
clockwise or counterclockwise, depending on whether they wanted to
change the channel to a higher or lower number. The remote control
included buttons that turned the TV on and off.
Although customers liked having remote control of their television,
they complained that people tripped over the unsightly cable that
meandered across the living room floor.
Commander Eugene F. McDonald Jr., Zenith's late founder-president,
believed TV viewers would not tolerate commercials and was convinced
that sooner or later commercial television would collapse. While
waiting for the development of commercial-free subscription
television, McDonald yearned for a wireless remote control that
would mute the sound of commercials.
Flashmatic: The First Wireless TV Remote
Zenith engineer Eugene Polley invented the "Flashmatic," which
represented the industry's first wireless TV remote. Introduced in
1955, Flashmatic operated by means of four photo cells, one in each
corner of the TV screen. The viewer used a highly directional
flashlight to activate the four control functions, which turned the
picture and sound on and off and changed channels by turning the
tuner dial clockwise and counter-clockwise.
While it pioneered the concept of wireless TV remote control, the
Flashmatic had some limitations. It was a simple device that had no
protection circuits and, if the TV sat in an area in which the sun
shone directly on it, the tuner might start rotating.
Commander McDonald loved the concepts proven by Polley's Flashmatic
and directed his engineers to develop a better remote control. First
thoughts pointed to radio. But, because they travel through walls,
radio waves could inadvertently control a TV set in an adjacent
apartment or room.
Using distinctive sound signals was discussed, but Zenith engineers
believed people might not like hearing a certain sound that would
become characteristic of operating the TV set through a remote
control. It also would be difficult to find a sound that wouldn't
accidentally be duplicated by either household noises or by the
sound coming from TV programming.
Regardless of the specific system chosen, Zenith sales people were
against using batteries in the remote control. In those days,
batteries were used primarily in flashlights. If the battery went
dead, the sales staff said, the customer might think something was
wrong with the TV. If the remote control didn't emit light or show
any other visible sign of functioning, people would think it was
broken once the batteries died.
The Birth of Space Command
Zenith's Dr. Robert Adler suggested using "ultrasonics," that is,
high-frequency sound, beyond the range of human hearing. He was
assigned to lead a team of engineers to work on the first use of
ultrasonics technology in the home as a new approach for a remote
The transmitter used no batteries; it was built around aluminum rods
that were light in weight and, when struck at one end, emitted
distinctive high-frequency sounds. The first such remote control
used four rods, each approximately 2-1/2 inches long: one for
channel up, one for channel down, one for sound on and off, and one
for on and off.
They were very carefully cut to lengths that would generate four
slightly different frequencies. They were excited by a trigger
mechanism - similar to the trigger of a gun - that stretched a
spring and then released it so that a small hammer would strike the
end of the aluminum rod.
The device was developed quickly, with the design phase beginning in
1955. Called "Zenith Space Command," the remote went into production
in the fall of 1956, becoming the first practical wireless remote
Quarter Century of Ultrasonic Remotes
The original Space Command remote control was expensive because an
elaborate receiver in the TV set, using six additional vacuum tubes,
was needed to pick up and process the signals. Although adding the
remote control system increased the price of the TV set by about 30
percent, it was a technical success and was adopted in later years
by other manufacturers.
In the early 1960s, solid-state circuitry (i.e., transistors) began
to replace vacuum tubes. Hand-held, battery-powered control units
could now be designed to generate the inaudible sound
electronically. In this modified form, Dr. Adler's ultrasonic remote
control invention lasted through the early 1980s, a quarter century
from its inception.
More than 9 million ultrasonic remote control TVs were sold by the
industry during the 25-year reign of Dr. Adler's invention.
Today's Infrared Remote Controls
By the early 1980s, the industry moved to infrared, or IR, remote
technology. The IR remote works by using a low frequency light beam,
so low that the human eye cannot see it, but which can be detected
by a receiver in the TV. Zenith's development of cable-compatible
tuning and teletext technologies in the 1980s greatly enhanced the
capabilities and uses for infrared TV remotes.
Today, remote control is a standard feature on other consumer
electronics products, including VCRs, cable and satellite boxes,
digital video disc players and home audio receivers. And the most
sophisticated TV sets have remotes with as many as 50 buttons. In
2000, more than 99 percent of all TV sets and 100 percent of all
VCRs and DVD players sold in the United States are equipped with
WHERE’S THE REMOTE?
Top ten reasons given
to New Remotes, Inc. for needing a replacement remote.
- My husband lost it. My wife lost it. My kids lost it. Note:
We never hear I lost it.
- It’s broken.
- The dog ate it.
- We moved but the remote didn’t.
- I just bought a universal remote. Unfortunately, I can’t adjust
the color, work the menu or program the VCR timer without the
- My husband spilled beer, soda, coffee, water or all of the above
on the remote.
- I purchased an open box special or a used set and the remote was
- They just upgraded my cable system and I cannot program the
channels without the original remote.
- My soon to be ex-wife threw it against the wall.
- Our house was robbed and they left the TV but took the remote.
Background Material on how Electronic Gadgets and Remotes Have Become
Remote controls proliferate despite strides for an all-in-one
- MAY WONG, AP Technology
Friday, July 2, 2004
As the creator of television's first wireless remote control nearly
50 years ago, Robert Adler spawned generations of viewers who do their
channel changing from the couch.
But today, the retired engineer is just as confounded as millions
of others who fumble with the remote controls that clutter their
coffee tables and routinely fall into the cracks of sofas.
Nearly every audio or video electronic gizmo comes nowadays with a
remote control, and despite so-called universal remotes designed to
alleviate the proliferation, advancements in this must-have armchair
accessory still elude many consumers. The latest models require
technological bravado, are expensive, or don't work as expected.
Adler, 90, has three remote controls in his suburban Chicago home
-- one each for his TV, VCR and DVD player. He has trouble navigating
them just to play a movie. But he's never dared condense his
collection into a universal remote.
"I think it's scandalous how little the people who design these
things seem to keep in mind that people don't know it by heart as they
do," he said.
Today's remote controls commonly sport 30 to 50 buttons to
accommodate the growing features -- and complexities -- of modern
electronics, from picture-in-picture modes of dual-tuner TVs to the
ability to zap past commercials.
The average American household has four remotes, according to the
Consumer Electronics Association. Others estimate the average is even
higher, especially as home entertainment expands to include satellite
or cable boxes, media centers, and TiVo-like digital video recorders.
Some companies are even making remote controls for personal computers,
which are becoming entertainment hubs themselves.
Zach Scribner, a 25-year-old sound engineer in San Francisco,
bought a $15 universal remote about two years ago to tame
eight-clicker chaos. To his dismay, it worked with only one of his two
TVs and his VCR, but not his DVD player or any part of his stereo
"It's not so universal -- it's regional," he said.
That's because basic universal remote controls under $50 are
limited to the thoroughness of the maker's database of remote control
codes. Usually, cheap universals actually can operate only five to
eight devices. So if your CD player's make and model isn't supported
by that universal remote, you're stuck.
"That's why people go from six to three remotes -- and not one --
and that doesn't help their cause," said Ramzi Anmari, a vice
president at Universal Electronics. The company provides universal
remote technology to electronics companies and licenses its database
of infrared remote codes.
Still, remote controls sold as aftermarket accessories are a
growing business: U.S. shipments increased to 33.2 million units in
2003 from 30.7 million in 2002, according to the Consumer Electronics
Industry observers say low-end models still account for the bulk of
the sales, even though more sophisticated all-in-one type remotes have
emerged in the past few years.
On the cutting edge are remotes featuring touchscreens, wireless
technology that allows signals to work through walls, or even Internet
access. The makers of the Guide Remote, which already displays a
user's customized TV listings, hope to let users soon vote on reality
TV shows via the remote.
Some companies, like NoviiMedia and BravoBrava!, have developed
software to turn other devices, such as personal digital assistants,
into uebercontrollers. Agilent Technologies recently announced an
infrared transceiver that can be built into mobile phones and turn
them into remote controls for CD players and other home appliances.
"These are the advanced guard of controllers, but the mainstream
market for remotes is still people who are just changing TV channels,
pausing the DVD, and switching from the DVD to TV input," said Jim
Barry, a Consumer Electronics Association analyst.
Universal remotes that run closer to $100 or higher are smarter and
more flexible. They can "learn" or pick up function codes via an
infrared zap from a gadget's remote that isn't on the universal
remote's pre-designated database. They also often have more "macro"
buttons that users can program to do a series of tasks with a single
For instance, a user could have a "macro" button turn the TV on,
switch it to the A/V mode, power up the home theater receiver, set it
to DVD mode, and turn on the DVD player -- a common process that would
otherwise entail juggling three different remotes.
The $200 Harmony H659 by Intrigue Technologies tries to ease user
agony by providing pre-labeled buttons such as "Watch TV" or "Listen
to Music" that do the "macro" programming for you, automatically
sending the right commands to your components.
The Harmony remote can be programmed via the Internet. Users can go
online to describe how they use their gaggle of gadgets and hook their
remotes to the computer to download the necessary codes and commands.
Climb higher on the price scale, spending more for the remote than
for some coffee tables, and there are models that can operate more
than a dozen devices -- not only audio and video components but
sometimes your air conditioner, too.
The $500 Home Theater Master MX-800 controls up to 20 devices. The
new $700 Sony Navitus Remote Control controls 18 and sports a fancy
color LCD screen that presses back against your fingertip to confirm
Royal Philips Electronics' top-of-the-line $1,699 iPronto universal
remote can wirelessly connect to the Internet to display news or
e-mail, as well as a TV programming guide on its LCD screen.
These are remotes you'd rather not lose.
But even the dilemma of a misplaced remote has been tackled.
The new $80 Radio Shack 8-in-1 Kameleon is the first universal
remote control to include a finder feature. If the remote disappears,
a user could press a button on a separate finder device for up to 14
seconds to make the remote control beep loudly.
The Kameleon itself, which controls up to eight devices, doesn't
have any buttons. Instead, a blank LCD display lights up with
on-screen buttons once the internal motion sensor is triggered.
Depending on which mode you want to be in -- say, TV, cable box, or
DVD -- then only that keypad layout would illuminate.
Remote control technology has come a long way since Adler's two-
and four-button models of the Zenith Space Command in 1956. The Space
Command could turn the TV on or off, change the channel, or mute the
volume. For Adler, that's user heaven compared to today's remotes.
"You need a pilot's license to use these."
Philips admits what everyone
knows: digital gadgets are way too complicated for the average
By Friso Endt | Oct 18, 2004
Last December, executives of
Royal Philips Electronics got a call from ABC's news program "20/20."
They had put an American consumer in a room with a pile of digital
gadgets and a universal remote control from Philips. Of course, the
poor soul failed to get the products to work and left in utter
frustration. This tale was told in January by Royal Philips CEO Gerard
Kleisterlee at an industry dinner in Las Vegas, where he said it had
become "painfully obvious" that the promise of the digital revolution
to make our lives easier, simpler, better, is not being delivered. In
fact, in many respects, it's only made life more complicated. And we
are to blame." Last month Kleisterlee launched a campaign to rebuild
Philips around a plan to make technology simpler to use, and a $100
million ad campaign to spread the word. At Philips's headquarters in
Amsterdam, he explained the plan, very simply, to NEWSWEEK ' s Friso
NEWSWEEK: Is it true you ran a
test, giving 100 of your top managers one weekend at home to get
various Philips gadgets operating?
KLEISTERLEE: Yes, we did. And
indeed, a number failed, returned frustrated and some even angry;
another group that succeeded returned quite proud. It strengthened our
conviction that we must start making things easier for consumers or we
will never see the real promise of the digital revolution come to
life. And we must do it now.
Are you the first company to do
We are the first to explicitly
make a commitment. We developed a program we call Sense and
Simplicity, and the three pillars it leans on: advanced technology
that is easy to experience and designed around you. As we go forward
you will see more and more products that answer to these requests.
Are the demands the same, from
Japanese to Americans and Europeans?
Let's look at a few statistics:
our Yankee Group early this year reported that close to 30 percent of
all home-networking products sold today are returned because the
consumer can't get them to work. Also 48 percent of potential
digital-camera owners are delaying their purchase because they think
the products are too complicated. And then there's the roughly 25
percent of Americans who think they already own an HDTV. Of course,
there's a difference in the consumer habits of Asians, Americans and
Europeans. But simplicity is a universal need. There has been more
talk about that than anything else.
Isn't Philips still best known
for developing gadgets, like the video player, only to see them
commercialized by the Japanese?
What you talk about happened 40
years ago. We are most successful in the DVD player, worldwide. The
same goes for the flat TV-screen or the 3-D ultrasound machine, to
mention a few. But don't make the mistake that Philips is only a
consumer-products company. We are a technology company. That's why we
are now promoting the image of health care, lifestyle and technology
based on Sense and Simplicity. Simplicity is as applicable to a doctor
working under pressure in a hospital as it is to a consumer operating
a DVD recorder.
What's your target market?
The 20 percent of people in the
Western world who buy 80 percent of our products--typically affluent
decision makers in the 35-55 age range who share a dislike for the
unnecessary hassle often created by technology. One person making a
decision on a top-of-the-range flat TV for the home could be the
purchasing manager at a local hospital. They have the education and
the money to decide to buy a noninexpensive sonic toothbrush. So we
need them as consumers and professionals. Only that group?
Our message can be much more
tailored to reach about 80 percent of that audience. We do not have to
target every possible consumer. Of course we also have a younger
audience, downloading specific music from their computer, but that's
not where the majority of our sales comes from. The same goes for
China, India or the developing markets of Latin America. There we have
products for lower incomes. But also there our income will come from
the same market--more than average incomes--as in Western society.
copyright 1998 -2005 Newsweek
Why are tech gizmos so hard to figure out?
By Edward C. Baig, USA TODAY
You've just brought home a hot new high-definition TV or digital
camcorder. You can't wait to enjoy it. Just one little problem:
You're going nuts trying to set up and use the darn thing.
Usability experts point to the iPod as the poster child of good
By Johansen Krause, Apple
Today's tech toys throw in goodies we scarcely used to imagine, from
cellphones with tiny TV screens to computers that stream video
wirelessly through your house. But lots of those features you
probably don't want, can't use or don't know exist.
Don't expect to be saved by the instruction manual — if there is
one. If it hasn't been written by geeks, it's been translated,
verbatim, from Korean or Japanese. Too many gadgets pay scant
attention to ease of use.
Now, an army of "usability" advocates are vowing to do something
about it. They're determined to exert a stronger hand in the design
of tech products. If they get their way, simple-to-use will be the
new normal five years from now.
You won't need to give the baby sitter a crash course on how to turn
on your TV and stereo. You'll be able to rent a car without spending
10 minutes learning to turn on the wipers, lights and air
conditioning. You'll be able to navigate websites without crying
out, "I can't find what the%$#* I'm looking for!"
"We expect brain surgery to be hard," says Whitney Quesenbery, of
Whitney Interactive Design, a consultant who helps design
easy-to-use websites and applications. "We expect making a call and
turning on the TV to be simple."
Thursday has been declared the first World Usability Day by the
Usability Professionals' Association (made up of product testers,
designers and others). The aim: to promote "user-centered design and
every user's responsibility to ask for things that work better."
Earth-Day-style events in 35 countries will spotlight people who
want to bring simpler products to the market.
"We as an industry need to do a better job," says Ben Shneiderman, a
University of Maryland professor and author of Leonardo's Laptop:
Human Needs and the New Computing Technologies. "The public needs to
be banging on the table and saying it should be better than it is."
A sampling of events Thursday:
• The Museum of Science in Boston is setting up exhibits to teach
school kids about user-centered design. Also, designers of products
and websites can submit their wares to a team of experts for
rapid-fire feedback on the product's usability strengths and
• Visitors touring IBM's usability lab in Tucson will see the
process of designing cellphones.
• At Michigan State University, real usability success stories will
be displayed. Example: a Whirlpool washer that lets blind users
speak commands to the machine.
"We all have the same goal," says World Usability Day event director
Elizabeth Rosenzweig. "We're not here to mold ourselves around
technology; technology should work for us."
If only it were that simple.
"It really is hard to be easy," says Keith Karn, senior usability
engineer at Xerox.
The struggle to tame technology is not new. "I still am fond of a
wonderful quote in a manual for the phonograph: 'This phonograph
only takes two weeks to [learn to] use,' " says Donald Norman of the
Nielsen Norman Group, which helps companies make "human-centered"
Not so many years ago, we tended to fret about the VCR's flashing
clock. Zenith's solution was downright Dilbert-esque: It put
instructions on videotape.
The loose equivalent today is putting tutorials on the Web.
(Printing manuals is costly, and research suggests few people read
them.) But that's hardly the solution.
"I don't want to go to the website in order to find out how to use a
product," says Eva Barnett, a New York lawyer.
The use of too many products is surprisingly counter-intuitive. To
turn off a Windows XP computer, you click the "start" button. And
why do you turn on your cellphone by holding down the "end" button?
Doris Santella, 67, of Sound Beach, N.Y., says: "I have friends who
won't go near computers because they're terrified of breaking
A highly visible example
The phenomenal success of Apple's easy-to-use iPods is instructive:
Companies that successfully unveil usable products aren't just
providing a nice service; it's good business, too. Companies that
excel in usability can boost their return on "usability" investment
more than 100-to-1, estimates Randolph Bias, a University of Texas
professor who co-wrote the book Cost-Justifying Usability.
Why? Simpler-to-operate products tend to sell better, and a company
can spend less on tech support.
But some tech engineers and designers assume too much: that since
they understand how the gadget works, everyone should. Bias quips:
"A whole lot of companies went out of business because their users
were too stupid."
Other usability challenges:
•Corporate demands. Companies must regularly feed new products into
the pipeline or upgrade existing gear. Marketers sometimes push
products out before they've been fully tested with real folks.
"There's the potential to be presumptuous and assume you're meeting
users' needs without being rigorous," says Lee Green, IBM's head of
corporate design. "There are pressures for getting to market
Bias cautions companies to avoid the, "Well, it's too late, we have
to ship anyway," syndrome.
•Making it usable for all ages. "I try to pick products that look
simple to operate because they're less intimidating," says Shelby
Schwartz, a retiree in Madeira Beach, Fla.
•Technological progress. Faster chips, abundant storage and other
advances lead to new products. But complexity is often the flip side
of innovation. In the old days, you could plug a TV in and start
watching. You just had to position rabbit ears or install a roof
antenna. You had only a few channels to choose from.
In the digital era, you almost need an engineering degree to connect
a TV to a home-theater system. Do you run cables through the set-top
box, DVD player, VCR or TiVo? Which of the gaggle of buttons on the
remote do you press?
"The consequence of TV, audio and video convergence is in having to
interconnect what were previously disparate applications," says Gus
Rodriguez of Philips Design in the Netherlands. But Philips thinks
usability sells. It's marketing consumer electronics gear around a
"Sense & Simplicity" campaign.
•Mobility. To keep portable devices compact, buttons tend to serve
more than one function. As with the "end" button that turns on a
cellphone, companies don't always make the smart design decision.
•The product does too much. Gadgets that excel at one or two things
become more complex as new features are added. Some of us want our
cellphone just to make and receive calls. We don't want it to also
be a camera, a video-game player or a TV.
Yet, advertisers serve up the myth that products with more features
are, naturally, superior. That means "creeping feature-itis."
Usability experts point to the iPod as the poster child of good
usability. But even Apple has had to make tough design calls.
"Making the iPod a great music player means saying no to a checklist
of features," says Phil Schiller, Apple's senior vice president for
worldwide product marketing. The result: Apple has managed to keep
iPod simple, even as it's morphed from a portable music player into
one that can also show pictures and video.
"The feature-list wars were not good for software," consultant
Quesenbery says. "People threw a function in because it gave them a
check-box on a list, not because it met the needs of the
Microsoft is redesigning the user interface for the next version of
Office, due next fall. Microsoft will display only the tools you'll
likely use most frequently. The goal: to cut the number of clicks to
complete a task. In Office 2003, it took 26 clicks to insert a text
box into a document; with the new version, four.
Setting a usable goal
Intuit is a leader in usability testing. Based on user tests (and
feedback from tech support), Intuit recently altered the user
interface of one of its popular software programs, QuickBooks,
because customers couldn't figure out where to start. Intuit, which
publishes TurboTax, is unveiling a simpler program called SnapTax
for those who fill out the 1040 short forms.
During usability tests, Intuit's director of user experience, Kaaren
Hanson, gives people tasks to complete in a specific program.
Quantifiable goals are set: Success, for example, would be achieved
if nine of every 10 people could complete tasks deemed "critical."
"Anytime you're designing products, you have to have compromises,"
Hanson says, and "prioritize some features over others." As part of
their usability research, Intuit, Microsoft and others observe real
customers at company labs and follow them to their homes and
Sprint is testing the usability of camera phones by asking customers
to take a picture and upload it to a website. Success is measured
not only by who completes the task but also how quickly.
Based on its usability tests, TTE, which markets RCA TVs, changed
the menu screens on some upcoming models. Some users, in setting up
their TVs, had been skipping over the automatic channel search
feature, which later meant they couldn't watch certain channels.
Now, a new window will pop up to say, "Are you sure you want to skip
Companies have taken other steps to ease confusion: color-coded
cables and connectors and "start here" guides. Meantime, experts
urge folks to complain and return products that don't work or are
too hard to use.
"The rate of improvement is accelerating," Bias says, hopefully. "I
think things are going to be better tomorrow and a lot better in
If so, Quesenbery says, maybe, "I won't get calls from my mother
asking, 'How did you put that number in my cellphone?' "
© Copyright 2005 USA TODAY, a division of Gannett Co. Inc.
Dynatron, Inc. and New Remotes, Inc. have Partnered to Create - The
Dynatron Inc. is the proud manufacturer
of the Miracle Remote series.
No programming, No codes it just
works! We are also a leading manufacturer of remote
controls used for consumer electronics and the hospitality industry.
Other items we manufacture include telephones, security systems,
surge protectors, along with cable and accessories for consumer
Dynatron is a subsidiary of Starlight Electronics and
we are located in Ridgefield, NJ. We have been in business for over 30
New Remotes Inc. is the leading authorized
reseller of discounted original and universal remote controls for
consumer electronic components since 1987. We are also the
largest manufacturer of remote controls made specifically for hotels
and motels. New Remotes Inc. is also the manufacturer of Disposable
NosoControl Hospital Remotes, created to stop the spread of infection
in hospitals and other medical setting. And finally, we make the
popular Miracle Remote series, No Programming, No Codes, it just
Bill Lane is currently the President of Miracle Remote. He is
involved with all operations including sales, advertising and new
joined Major Electronics Corp in 1959. While there he played an
intricate part in expanding their audio line and growing the company.
He played a key role when Major
Electronics purchased Emerson Radio in 1973. Bill helped them go
public and he became Chairman and CEO of the corporation in 1974.
During his tenure Emerson’s sales grew from $300,000 to just under 1
billion dollars. He also expanded the product line from audio
to include TV, VCR, fax machines and accessories. Bill retired from
Emerson in 1991.
has also been on the Board of Directors at
H.H. Scott, Atlantic Shore 44 Consulting Corp, Emteck Technologies HK,
Emerson Investment Inc., Major Realty Corp, Emerson Technologies &
Development Corp and Emerson Equities.
a graduate of Cornell University, Bill holds an MBA.
Kenneth Gassman has
served in several technical and managerial positions at Miracle Remote
LLC, a subsidiary of Dynatron since 1990. For the past six years he
has held the position of Customer Service Director. With his vast
experience, he is considered a leading expert in technology,
manufacturing, sales and service in the remote control industry.
His direction and contributions toward
the development of the Miracle Remote Series have proved invaluable to
COME SEE US AT THE 2006 INTERNATIONAL CES
DEFINING TOMORROW'S TECHNOLOGY
JANUARY 5-8, 2006, LAS VEGAS, NV
BOOTH NUMBER 26154 SOUTH HALL 2